What is your 100% satisfaction guarantee policy?
April 15, 2015 11:06 pmYou can apply a coupon to a future appointment by logging into your account and clicking your name in the... View Article
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Do the cleaning professionals go through a background check?
April 15, 2015 11:06 pmWe rigorously vet all of our Cleaners, who undergo identity checks as well as in-person interviews. They undergo 3rd party... View Article
Is my billing information kept safe and secure?
April 15, 2015 11:06 pmYes, all of your billing information is encrypted and secure.
What happens if something goes wrong during my appointment?
April 15, 2015 11:06 pmOC Clean covers all damages incurred by cleaners during an appointment. If you would like to file a complaint or... View Article
Can I trust my cleaning professional?
April 15, 2015 11:05 pmWe rigorously vet all of our Cleaners, who undergo identity checks as well as in-person interviews.
Can I request special tasks or extras?
April 15, 2015 10:35 pmYou can request extra tasks, but all extras must be requested through customer service. Cleaners do not deal with negotiating... View Article
Do you bring your own cleaning supplies, products and equipment?
April 15, 2015 10:34 pmYes, cleaners provide all of their own supplies. If you would like them to use something specific, please note it... View Article
How much will it cost?
April 15, 2015 10:34 pmMaids & cleaning service vary depending on the size of your home. We offer flat-rate pricing so there is no... View Article
Do you service my area?
April 15, 2015 10:33 pmWe service the following areas, but are not limited to: Aliso Viejo, Anaheim, Costa Mesa, Dana Point, Fountain Valley, Fullerton,... View Article
How do I create a OC Clean Account?
April 15, 2015 10:33 pmOC Clean accounts are automatically created. If you would like to create an account without scheduling an appointment (referral bonuses,... View Article